Returns and Exchanges Policy
At Givenchy Beauty KSA, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, you may return unused and unopened products within 14 days of delivery.
Initiate Your Request
Log in to your account or contact our Customer Care team to submit a return request with your order number and item details.
Prepare the Package
Ensure the items are in their original packaging, unopened, and include all promotional gifts or samples received with the order.
Schedule a Pickup
Our courier partner will contact you within 2-3 business days to collect the package from your registered address at no additional cost.
Receive Your Refund
Once our quality control team inspects and approves the return, your refund will be processed to the original payment method within 7-14 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing